Bugzilla: voting has been enabled, but please leave it alone

[denise]

We've enabled the "voting" plugin in Bugzilla, to allow people to 'vote' for certain bugs. However! Please leave it alone -- no matter the temptation, please don't add votes to a bug.

We're using that mechanism to track number of times something is reported through a support request, in order to see which bugs generate the most support traffic. In order to keep things from being counted more than once in the tally, we're designating one person (the fabulous misskat) to do the tallying-up.

If you accidentally vote for something (it's really hard to accidentally do, since there's a confirmation!), it's not a huge deal -- you can change your vote to remove it.

Comments

[exor674]

Is there a way to limit who can vote? To avoid people accidentally finding the Bugzilla install and voting on things.

[denise]

No, that I looked for specifically and there's no way to restrict voting to a subset of user groups. I might try taking a look at the voting plugin and see if there's an easy way to hack that in, since plugins are less likely to need re-patching after every upgrade.