mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_dev2012-03-23 12:32 pm
Entry tags:

Bugzilla email routing change

Hi all,

I've moved Bugzilla's outgoing email to Mailgun (http://mailgun.net/). This should improve reliability of the emails because it now does SPF and DKIM on the outgoing messages. This should also reduce the headache of me trying to manage email in an EC2 environment, which is kind of a pain.

This should be no-op to most of you, but if you stop getting bugmail or something weird happens, please let me know and I can investigate.
foxfirefey: A seal making a happy face. (seal of approval)

[personal profile] foxfirefey 2012-03-23 08:22 pm (UTC)(link)
Sexy!
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2012-03-23 08:34 pm (UTC)(link)
Hm. Looking at the things they offer, the "campaigns" thing seems like it could be very interesting from an analytics standpoint. How hard would it be to pipe the sending of site communication through them too? (Things like password reset emails, community membership requests, and official post notifications, not general comment emails.)

If nothing else, offloading official post notifications to them might keep there from being the usual hour-long mail delay after a news post gets posted...

Possibly this is not possible, or not cost-effective, or just a stupid idea, but it would be really fascinating to have those analytics so we could work on improving the messaging in our emails.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2012-03-23 08:44 pm (UTC)(link)
I'll think about how we could best utilize something like that. Send me the login information for our account when you get a chance so I can look at their available metrics?

If nothing else, offloading the news post notifications could seriously help fix a seriously annoying problem.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2012-03-23 08:53 pm (UTC)(link)
I promise! I know better than to start mucking about with things ;)

Thank you! (And I'm really off to bed now. Pinky swear.)
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2012-03-23 09:07 pm (UTC)(link)
Aw, darn. Yeah, that's definitely not cost-effective -- alas and woe.

I'm pretty sure we do already batch the news post notifs separately from the regular comment notifs (send-email-mass vs send-email) -- I think it just gets overwhelmed. Ah well, there's always bug 4369; that will help a bit when we get it implemented.

(Now I'm wondering how useful it might be to build some kind of "campaign" tracking or email response metrics into our system. DON'T MIND ME I'M DREAMING OF MORE STATS TO ANALYZE)
fu: Close-up of Fu, bringing a scoop of water to her mouth (Default)

[personal profile] fu 2012-03-23 09:29 pm (UTC)(link)
We are not running send-email-mass on anything at the moment!
exor674: Computer Science is my girlfriend (Default)

[personal profile] exor674 2012-03-24 01:48 am (UTC)(link)
Isn't the delay caused by OMG HOW MANY NOTIFICATIONS getting stuck into ESN, not the mail sender itself?
pauamma: Cartooney crab holding drink (Default)

[personal profile] pauamma 2012-03-24 07:51 pm (UTC)(link)
Does that mean I might get my Bugzilla whine emails again? I kinda miss them.