thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)
thorfinn ([personal profile] thorfinn) wrote in [site community profile] dw_dev 2012-02-27 06:59 am (UTC)

Rands In Repose: When the Sky Falls is quite apropos.

The steps he's talking about are the exact procedure I (and everyone else senior in the team) used whilst on call in the unix operations team for a national ISP every time something broke and we had to fix the sky.

He's talking about bigger corporate circumstances than apply here, but the principles are extremely sound, and can be applied to much smaller groups.

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